This writing will be discussing about quality standard management implementation system of ISO 9001:2000 in library institution. The word ISO is taken from greek which means 'same' and 9001 is a st…
Era globalisasi ditandai dengan pesatnya kemajuan di bidang Teknologi Informasi dan Komunikasi. Globalisasi membawa dampak persaingan di berbagai bidang dan kebebasan arus informasi, modal, tenaga …
Education is seen as a productive institusion which produces service needed by the customers. The quality of service produced is determined by how far it fulfills the needs of customers. To achieve…
This research is based on facts of the implementation of ISO 9001:2000 at P2PNFI Region I Jayagiri and p@PNFI Region II Semarang in a few years, to find out whether the implementation of ISO 9001:2…